Comms
Customer-chat automation: triage, draft, and auto-reply across channels.
Comms takes customer chat — WhatsApp, Instagram, email — off the founder's plate. It triages every inbound, drafts replies, and (once trusted) auto-sends the easy ones, while edge cases route to a human who approves from the keyboard.
It's multi-tenant from the first row of the schema, with per-tenant channel adapters and a consumer API. The open-source core and a hosted approval queue are on the way.
How it ships
Open source
The delegation engine: per-tenant channel adapters, LLM triage, and approval routing.
Hosted
A managed inbox + approval queue you drive entirely from the keyboard. (Coming soon.)
Consulting
We connect your WhatsApp/Instagram, train triage on your FAQs, and set autosend confidence gates.
What it does
✓Triage & draft
Never miss an inbound; routine FAQs get answered automatically.
✓Confidence-gated autosend
The bot only sends when it's sure — humans approve the rest.
✓Multi-channel
WhatsApp, Instagram, and email behind one consumer API.
Need it tailored?
Comms isn't generally available yet. Tell us about your use case and we'll get you early access.